WHAT INFORMATION DO WE COLLECT FROM YOU

We will only collect information about you if you willingly provide it. The information you provide which is about you is referred to as personal information. Please make sure you update your personal information if any of your details change.

In order to do any of the following, you will need to provide us with certain details:

  • Place an order
  • Be contacted by us so that we may notify you of our offers
  • Sign up for e-newsletters
  • Enter competitions
  • Take part in a survey (in this instance, your details will be passed to a third party for research purposes only)
  • Give feedback to us 

The details you provide may include your name, email address, delivery address, telephone number, credit or debit card number and the card’s expiry date.

We may collect your IP (Internet Protocol) address to help diagnose problems with our server and to administer the website. An IP address is a number that is assigned to your computer when you use the Internet. Your IP address is also used to help identify you during a particular session and to gather statistical data.

INFORMATION WE COLLECT

We will use this information to fulfil any order, to fulfil any of our services (including for instance under our gold recycling/buying scheme) and to communicate with you when necessary. If you provide us with your debit or credit card details, we will record them so that you can save time and use them when you next order with us.

We may also use these details for validation checks, as outlined below.

We may also use your personal information to contact you about news and offers that we think may interest you, or to tell you if we change anything important about how the website works, or the terms of use of the website.

If you decide at any point that you no longer wish to receive messages of this nature, please Contact Us and send an email to let us know. Alternatively, click to unsubscribe at the bottom of any of the emails you receive.

We may use these details for validation checks, as outlined below.

SHARING YOUR PERSONAL DATA

We may want to share your personal information with other reputable companies and businesses working with us, such as our email provider. We will never release your personal details to any outside company for mailing or marketing purposes.

Payments on the website are processed by a third party, which adheres to the privacy policy that is set out here. We have a non-disclosure agreement with this third party, and they are certified by all the major card issuers to hold details securely.

VALIDATION OF PERSONAL DATA

All credit and charge card holders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to authorise payment to us, we will not be liable for any delay or non-delivery. In addition, in the interests of preventing money laundering and fraud or fraudulent use of credit, debit and charge cards, Bijoux Girl will validate the names, addresses and other information supplied during the order process against commercially available records (e.g Electoral Roll data, Credit Reference Services). A third party may also be instructed to complete these checks. By ordering from BijouxGirl.co.uk website you consent to such checks being made. We may need to contact you by letter, telephone or email to verify details before we are able to process and dispatch your order or we may be unable to accept your order. Any information given may be disclosed to a registered Credit Reference Agency which may keep a record of the information. All information provided will be treated in accordance with the Data Protection Act 1998. These measures are taken as extra protection for you, to ensure your online shopping experience with us is as safe and secure as possible and to assist in the prevention of crime.

HOW LONG WILL WE KEEP YOUR PERSONAL DATA

We will only keep your personal information for as long as necessary and consistent with the purpose for which you have given it to us. Except where needed to respond to a query from you or to fulfil an order or to complete a transaction under our gold recycling/buying scheme, we will delete your personal information on request by you.

ACCESS AND CORRECTION OF PERSONAL DATA

You have the right to request a copy of the information that we hold about you – to obtain a copy of this personal information, please refer to the Contact Us section.

We want to make sure that your personal information is accurate and up to date, therefore you may ask us to correct or remove information you think is inaccurate. What are cookies and why do we use them?

Angelic Envy uses cookies and similar technologies in order to recognise return customers and to facilitate and improve the customer browsing experience.

Angelic Envy website in assistance with third-party analytics service providers may collect certain information when you visit our site.

This information includes:

  • IP address
  • Geographic location of the device
  • Browser type
  • Browser language
  • Date and time of your request
  • Time(s) of your visit(s)
  • Demographics
  • Page views
  • Page elements (e.g., links) that you click.

We may use cookies, pixel tags, web beacons, or other similar tools on our site or in our email messages to assist us in collecting and analysing such information. We use this analytics information to provide better, more relevant content on our site, to measure the effectiveness of advertisements, to identify and fix problems, and to improve your overall experience on our site.

We may also engage one or more third party service providers to provide online advertisements on our behalf. They may use a pixel tag or other similar technology to collect information about your visits to sites, and they may use that information to send you targeted advertisements.

OTHER WEBSITES

Our website contains links to other websites. Please note that we are not responsible for the privacy practices of such other websites and we recommend you read the privacy statements immediately on entering other websites. This Policy applies only to information collected and used by us through the website.

SECURITY GUARANTEE

Our website uses a secure server which uses SSL technology (secure sockets layer) to make sure that all your credit or debit card transactions are completely secure.  Every time we receive an order, we use fraud checking systems as well as authentication processes before we fulfil it.  When you use our website, the secure server will encrypt all of the personal information you send us, including credit or debit card number and name and address. Encryption turns the information you enter into bits of code which are then securely transmitted to us over the Internet.

We will take all reasonable measures to keep your personal information, order and payment details secure. However, we cannot be held liable if an event beyond our control results in loss to you.

SAFE SHOPPING

At Angelic Envy we are committed to protecting you against unauthorised transactions and ensuring that our payment process is as safe and secure as possible, we have implemented extra levels of security to protect your online transactions.

We will ask for your security code when you enter your card details. This is the last three digits on the signature strip on the back of your credit or Maestro card. American Express card holders this is the four digit number found on the front of the card. It guarantees that you physically have the card when you order and ensures that fraudulent orders cannot be placed with your card number alone.

MASTERCARD SECURE CODE AND VERIFIED BY VISA

When you are entering your payment details on our website, a box will pop up giving you the option to register with either MasterCard SecureCode or Verified by Visa (depending on which type of card you have), or to sign into them if you have already registered.

MasterCard SecureCode and Verified by Visa work in the same way. Both systems protect your existing credit card with a secret password that you create. Your password is registered with your card-issuing bank and from then on you can use the same password whenever you use that card to pay for goods at Bijouxgirl.co.uk or with any other websites that use this technology.

CHILDREN

By using the website you confirm that you are at least 18 years old, or, if you are under 18, that you are accessing the website with the consent of your parent of guardian. We do not sell products to children, but we do sell children’s products for purchase by adults.